EQ for Efficiency at Work

The Emotional Quotient for Efficiency at Work refers to a learned ability to perceive, understand and express our feeling accurately and to control our emotions so that they work for us not against us.

Objectives:
• Knowing how you and others feel and what to do about it.
• Knowing what feel good and what feel bad and how to get from bad to good.
• Processing emotional awareness, sensitivity and the management skills that will help us to maximise our long-term happiness and survival.

Contents:
• Introduction
- Understand the Important of EQ and IQ (Pre-test)
- EQ Self Assessment
- Elements of Emotional Intelligence in Practice
• Module I – Self Awareness
• Module II – Emotion Management
• Module III – Self Motivation
• Module IV – Relationship Management
• Module V – Emotional Coaching
• Closing
- Understand the Important of EQ and IQ (Post-test)
- Training Evaluation

Length :
• 1 day

Audience:
• Supervisors/ Managers

Training Style :
• This course is highly interactive and participatory. Participants will have opportunity to explore their experiences and sharing ideas to enhance team spirit through better communication.